A certified copy of your diploma and transcript can be acquired at the institution where you obtained the diploma or at a notary. Certified means that the photocopy of the original diploma/transcript, needs to be stamped and signed by your institution (director, course coordinator, registrar) or notary. When making your offer unconditional, make sure you send us the original document or certified hard copy. Photocopies and scans will not be accepted because their authenticity cannot be verified.